Romica C.

What drew you to the window replacement industry and what is the most rewarding experience for you:

I am a civil engineer who has worked since 1992 in homes selling windows for other people. I wanted to work for myself and use my knowledge and love of technology and materials to educate the customers on their windows. I’ve worked in window replacement for 12 years in the United States and 6 years in Europe.

The most rewarding experience is when a customer calls or the homeowner shakes our hands and tells us they will refer us to everyone they know. Then we get to turn right around and send them a referral reward. Referrals are what makes our business great.

Tell us about your family:

I have been married for 5 years and have three kids.

What is your biggest complaint about competitors in the industry and how is Global Source Windows and Doors different?

Other companies advertise bait-and-switch prices that don’t reflect the quality or technology behind a high-quality window.

We offer high quality energy efficient windows with that are made with high quality materials that are warrantied for life. We place the orders, we install, we fixed any problems that occur later. We don’t take a down payment and we don’t get paid until the job is done and completed and the customers are satisfied. We take care of our customers for the rest of their lives.